Hybrid Technical Integration Solutions Manager

at Contexture

• Job title: Technical Integration Solutions Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $8,500 - $9,583 per month
• Degree requirement: Bachelor's Degree
• Tech skills: MongoDB, SQL, TCP/IP
• Location requirements: Hybrid, Phoenix, United States

About the role

• Technical Integration Solutions Manager overseeing healthcare integration projects. Managing technical aspects and ensuring successful delivery of HIE services and software.

Responsibilities

• Manage all technical aspects of highly visible, multifaceted projects under a well-defined project management methodology to meet project goals and objectives.
• Ensure successful delivery of HIE services, products, and software.
• Analyze interface specifications and HL7 messages/CCDA documents for implementation projects.
• Strategically collect, retain, and normalize meaningful data from Contexture participants for current and future use.
• Troubleshoot and manage technical issues during Data Analysis, Build, QA, UAT testing, and postproduction support with participants and vendors.
• Ensure that solutions are aligned to customer needs and requirements.
• Work with internal and external customers leads the creation of the functional specification and system arrangement (equipment) within budget and on schedule.
• Drive reliable and best practice technical solutions to complex problems during the implementation process.
• Customize delivery that is interoperable with diverse systems.
• Help to scope and define integration projects, including participation in integration discovery and scoping meetings with participants and their vendors.
• Document integration requirements and project deliverables and provide this to the sales team for incorporation into billable SOWs as needed.
• Interface with the Outreach team and the participant’s vendor when needed, to coordinate key customer delivery activities.
• Help to identify gaps between business requirements and technical design solution documents, ensuring products are developed to include scalability for future project implementations, supportability for operations, and adequate reporting/logging.
• Lead technical discussions between community participants and vendors to establish network connectivity to HIE and configure software solution according to desired clinical workflow for hospitals, labs, payers, physician practices, and any new participants.
• Escalate critical issues having significant organizational or project impacts to leadership.
• Facilitate and encourage participant commitment and collaboration to meet all interface specification requirements and HIE Gold Standards to alleviate defects in future project phases and postproduction.
• Perform technical consultant duties to internal teams, participants, and vendors on related areas.

Requirements

• Minimum of 6+ years of experience in healthcare systems and technology
• 2+ years utilizing Agile methodologies
• 5+ years with integrating HL7, XML/CDA or other health information messaging systems
• Bachelor’s Degree in Computer Science, Information Systems, or another related field required or equivalent of 8+ years IT project management or system integration experience in healthcare working with external customers.
• Strong knowledge in clinical workflow, ideally across healthcare systems.
• Knowledge with interface engines like Mirth, Nexus, Connexion, or equivalent.
• Functional knowledge of networking and connectivity types (i.e., VPN, TCP/IP, SFTP, Web Services, API, HISP, iHE profiles).
• SQL experience a plus (MongoDB and SQL preferred).
• Electronic Health Record vendor experience desired, worked for or implemented preferably.
• Proficiency with MS Office suite, MS Visio, and MS Project, HL7Spy or other HL7 applications, Notepad++ or other XML applications, and Gliffy.
• Strong interpersonal and negotiation communication skills, with a high degree of self-motivation, ability to work independently, and lead technically complex discussions, while documenting.
• Outstanding professionalism and communication skills, with the ability to communicate with all levels of an organization, including executive suite.
• Proven leadership abilities across all levels of an organization, including executive suite.
• Robust process orientation, problem solving and troubleshooting skills, and a strong commitment to quality.
• Client and team focused.
• Strong analytic skills to provide leadership on data quality and other reporting.
• Proven balance of strategic and tactical skills.
• Proven ability to consistently turn strategy and vision into reality through effective project management, technical solutions definition, and communications.
• Adaptability in a fast-changing environment.
• Proven aptitude for seeking creative solutions to multifaceted problems.
• Ability to establish and meet deadlines in a fast-paced environment and work on many projects at the same time.

Benefits

• Contexture provides a comprehensive benefits package.