About the role

  • Enterprise Program Manager translating enterprise strategy into measurable outcomes at Constant Contact. Collaborating across functions and leading complex initiatives to drive business value.

Responsibilities

  • Translate enterprise strategic plans into enterprise-wide funded programs, roadmaps, and executable initiatives
  • Own and maintain the enterprise Program view across strategic, operational, and technology initiatives that impact multiple functions or the business as a whole
  • Serve as the primary owner for initiatives designated as enterprise-wide, ensuring clarity of scope, ownership, and outcomes
  • Ensure initiatives remain aligned to evolving business priorities and enterprise strategic objectives
  • Apply standardized impact vs. effort, value-based prioritization, and capacity frameworks to guide enterprise investment decisions
  • Establish and manage governance forums, decision cadences, and escalation paths
  • Partner with executive sponsors to define scope, success metrics, and decision criteria for enterprise initiatives upfront
  • Facilitate trade-off discussions across competing enterprise priorities, capacity constraints, and dependencies
  • Ensure clear ownership, RACI, and accountability across enterprise programs and Programs
  • Provide delivery oversight across enterprise programs and projects to ensure on-time, on-scope, and on-value delivery
  • Identify, track, and escalate risks, issues, and cross-functional dependencies early
  • Partner with project and program managers to drive consistent delivery discipline across enterprise initiatives
  • Prevent scope creep through structured change management and governance for enterprise work
  • Define success metrics and KPIs aligned to enterprise strategy (CX, cost, efficiency, adoption, scalability)
  • Establish baselines and track outcomes pre- and post-implementation for enterprise-wide initiatives
  • Measure benefits realization versus planned value and surface gaps to executive sponsors
  • Provide reporting on enterprise Program performance, outcomes, and risks
  • Act as a trusted partner and advisor to executive sponsors and functional leaders
  • Drive alignment across Product, Engineering, Marketing, RevOps, Ops, IT, and Finance for enterprise initiatives
  • Lead complex, cross-functional conversations to drive clarity, decisions, and forward momentum
  • Communicate enterprise Program status, risks, and decisions clearly and concisely to various audiences

Requirements

  • 8+ years of experience in enterprise Program management, program management, strategy execution, or enterprise delivery roles
  • Proven experience owning and managing enterprise-wide, cross-functional Programs
  • Strong understanding of governance, prioritization, and value-based delivery at an enterprise scale
  • Experience translating enterprise strategy into executable initiatives and measurable outcomes
  • Ability to influence without authority and navigate executive-level decision-making
  • Exceptional communication, facilitation, and stakeholder management skills

Benefits

  • Health and welfare benefits including paid leave
  • Opportunities to grow your career
  • Generous paid time off policy

Job title

Enterprise Program Manager

Job type

Experience level

SeniorLead

Salary

$137,200 - $171,500 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job