Senior Manager analyzing new M&A, strategic investments, and divestiture opportunities at Illumina. Leading financial modeling and diligence for informed decision - making.
About the role
- Delivery Manager overseeing IT service and change delivery within Computacenter, managing team performance and driving customer satisfaction.
Responsibilities
- Lead and manage the delivery of run and change services
- Objectively manage performance of internal and partner delivery teams
- Continually improve efficiency & effectiveness of delivery processes and services
- Identify risks in service delivery and take measures to eliminate or avoid risks
- Support the account strategy and ensure a joined-up team presentation to the customer
- Contribute to and deliver against a communications plan, ensuring clear & consistent messaging
- Support Group Services in the negotiation and agreement of contract changes
- Manage the finances of your account to ensure accurate forecasting and cost management
- Work with the Service Director/Lead to define and support the engagement strategy with the customer
Requirements
- Legally eligible to work in the United States
- Bachelor’s degree in Business, Information Technology or related field, or equivalent experience
- Experienced practitioner in IT Service Management
- Trained in ITIL, possibly to Expert status
- Good knowledge and experience of SAP, MS Office and MS Teams
- Excellent attention to detail
- Strategic thinking and tactical execution skills
- Good knowledge of the IT industry and understanding of IT technologies and products
- Excellent written and verbal communication skills
- Comfortable communicating with colleagues in different countries where English is not the first spoken language
- Good self-organization and time management skills
- Ability to prioritize and handle multiple requests simultaneously
- Ability to build trust, be assertive when required and show initiative and enthusiasm
- Resilience, and able to deal with stressful situations
- Business and financial acumen with strong analytical skills
- Demonstrated understanding of product supply chains
- Commercially astute
Benefits
- competitive compensation plans
- long-term career opportunities
- attractive mix of benefit plans to contribute to good health
- future financial security
- peace of mind
Job title
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Experience level
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Degree requirement
Tech skills
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