API Product Manager driving API products and digital transformation for If Insurance. Collaborating across business and IT for innovative customer experiences and AI integration in Riga.
About the role
- Product Owner in an Agile software team responsible for solutions through full lifecycle at a CPaaS leader. Join a connected team fostering global business digital transformation.
Responsibilities
- Be the “Voice of the customer” and business face of our applications team
- Work with stakeholders from across the business to identify problems and devise solutions
- Capture and refine requirements, decompose them into user stories and prioritise the product backlog
- Contribute to product activities from process improvement to strategy development
- Conduct gap analysis between incoming and target platforms
- Own the development phase by writing user stories and acceptance criteria
- Support the migration phase through cohort analysis and customer impact assessment
- Assist with customer support escalations by acting as a platform expert
Requirements
- Experience of working as a product owner in an Agile team and all Agile ceremonies
- Stakeholder management and leading requirements gathering
- Working with software-based products, ideally in a SaaS environment through full-lifecycle delivery
- Delivering business process change as part of software delivery
- Using empirical methods to support decision making
- Strong consumer knowledge and awareness of mobile technology
- Excellent written and verbal communication to both technical and non-technical audiences
- Ability to articulate and communicate a vision; and bringing those around on board
- Superb organisation and diligence; able to manage multiple priorities and pick out the critical detail
- Delivering software for international markets and working with international stakeholders
- Exposure to techniques such as user story mapping, persona generation, user testing
- Collating data on product performance
- Use of JIRA, Confluence and Google Analytics
Benefits
- Flexible hybrid working
- 27 days annual leave plus national holidays.
- Enhance family leave
- Enjoy your Birthday off - because it's your day!
- Mental Health Support through our Wellbeing partner, Calm
- Wellbeing leave and a Mental Health First Aider program
- Giving back days to help support causes close to your heart
- Unlimited professional & personal learning
- Total Rewards including retirement planning, healthcare and life assurance
- And did we mention our epic team socials? We know how to celebrate in style!
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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