Managing Director leading the No1 Lounges Joint Venture operations in the UK. Responsible for strategic, operational, and financial performance across all lounges with full P&L accountability.
Responsibilities
Lead overall strategy, operations, and financial outcomes across the JV.
Partner with shareholders and the JV Board to align goals and deliver sustainable growth.
Build a high-performing, people-first culture that promotes accountability, development, and inclusion.
Optimize lounge operations to maximize commercial performance while ensuring outstanding guest experiences.
Oversee compliance with all regulatory, airport, and shareholder requirements.
Maintain consistent service standards, embedding continuous improvement through guest feedback and operational KPIs.
Manage full P&L, budgets, and forecasts to achieve revenue and margin targets.
Ensure robust financial governance, reporting, and covenant compliance.
Champion service excellence, ensuring No1 Lounges sets the benchmark for hospitality quality and innovation.
Requirements
Senior leadership background in aviation, hospitality, or travel.
Proven P&L ownership with experience managing large-scale operations (£40m+ budgets).
Board-level or JV leadership experience with multi-stakeholder alignment.
Strong people leadership, financial acumen, and stakeholder engagement skills.
Track record of driving operational transformation and service innovation.
Benefits
Flexible working hours
Professional development opportunities
Job title
Managing Director – No1 Lounges JV with Airport Dimensions, Swissport
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