Solutions Architect designing cloud - native solutions for Lirio’s AI platform. Focusing on Microsoft ecosystem integrations and collaborating with cross - functional teams.
About the role
- Business Solutions Manager driving strategic client engagement and loyalty in Financial Services and Travel Industry. Partnering with cross-functional teams to deliver effective solutions for measurable business impact.
Responsibilities
- The Business Solutions Manager/ Sr. Manager is a thought leader that drives strategic input to client opportunities both during pre-sales as well as delivery of engagements.
- Partner with client, country leadership and internal cross-functional teams of subject matter experts to understand, define and build effective solutions that generate measurable business impact for client as well as Collinson.
- Work closely with cross-functional teams from commercial, product and data to design and deliver best practices, as well as develop relevant market-facing solutions.
- Develop best practices that can be scaled across the business to enhance efficiency, drive an insights-led culture and strengthen collaboration as one team.
- Enable internal teams by strengthening their capabilities through the deployment of best practice solutions.
- Support regional/ market commercial teams in the design and implementation of market level strategies – leading the market sizing, opportunity identification/ validation and business case development phases.
- Align with Product, Data and Tech teams to develop best practice solutions (product/ service) that are right-sized for region/ market.
- Participate in new business opportunities, collaborating with the BD team to support pursuit response for non-standard sales opportunities.
- Support account management upscaling Collinson relationship through strategic interventions like workshops, CVP modeling, quarterly business reviews (QBRs) etc. that create a differentiator for Collinson in-market.
- Develop internal and external thought leadership around loyalty best practices, and future trend.
Requirements
- 10+ years of experience working in financial services product teams, CRM and digital marketing agencies or brand loyalty.
- Understanding how card CVPs are built and experience managing credit card P&L is a plus.
- Experience in creating and implementing customer engagement and loyalty strategies.
- Demonstrated success in working with data to generate insights and application of insights to opportunities.
- Proven ability to identify key business problems (client/ internal); logically define information needs and lead strategic thinking to create actionable recommendations and solutions.
- Expertise in data collection and analysis to identify patterns and insights to support strategic planning.
- Able to effectively manage a number of projects across multiple offerings.
- Commercial experience in budgeting, cost forecasting, value reporting, pricing.
- Demonstrate advanced verbal and written communication skills.
- Excellent English language skills is essential.
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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