Hybrid Practice Manager

at Coles Group

• Job title: Practice Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Hawthorn East, Australia

About the role

• Practice Manager managing project delivery workforce for Coles Group's technology. Leading resource planning, capability uplift, and enhancing delivery maturity across store operations and corporate platforms.

Responsibilities

• Leading workforce planning, capability development and resource allocation across the delivery organisation
• Building, coaching and developing high‑performing project delivery professionals
• Uplifting delivery frameworks, methodologies, practices and tools to drive consistency and excellence
• Partnering with Delivery and Program leaders to ensure alignment between workforce capability and strategic priorities
• Managing vendor partnerships, contracts, governance and performance to ensure high‑quality outcomes
• Overseeing portfolio insights, reporting, risks, dependencies and delivery data quality for executive decision‑making
• Driving continuous improvement across delivery processes, communities of practice and professional development initiatives

Requirements

• Experience in senior technology, project delivery or program leadership roles within large, complex organisations
• Proven ability to lead multi‑disciplinary teams, uplift capability and drive professional development
• Strong background in enterprise technology delivery, operating models and hybrid cloud or platform environments
• Demonstrated experience in vendor management, contract governance and commercial decision‑making
• Expertise in PMO, portfolio management or delivery excellence functions
• Strong communication, stakeholder engagement and influencing skills across business and technology teams
• Experience with project and program management methodologies and tools such as PMI, PRINCE2, Agile, MS Project, Jira or Confluence.

Benefits

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.