System Administrator I managing IT infrastructure for The Zebra, an insurance comparison site. Supporting cloud - based systems and ensuring network reliability in a hybrid work environment.
About the role
- Field Systems Administrator I providing IT support and systems management at a mining site in Juneau, Alaska. Ensuring compliance with safety policies while maintaining technological resources.
Responsibilities
- Stop work for safety concerns and abide by safety best practices, policies, and procedures
- Use of exceptional communication and customer service skills to build and maintain relationships with users and departments
- Ensures adherence to company policy while maintaining specific knowledge of IT policies and procedures
- Performs Installation, maintenance and troubleshooting of on-premise Windows and Linux based virtual server systems
- Performs maintenance, troubleshooting and reporting for on-premise backup infrastructure
- Maintains sizing and performance of Server Infrastructure
- Performs other incidental and related duties as required and assigned
- Provide technical support to end-users directly and remotely, leveraging ticketing systems to correctly document and complete tasks
- Performs systems setup, installation, and upgrades of hardware and software
- Maintains asset inventory and inventory refresh lifecycle
- Installs, configures, and maintains IT Department assets, including but not limited to; workstations, laptops, mobile devices, phones, WAPs, printers, copiers, etc
- Conducts end user training as required
- Assists in maintaining all mine communication systems
- Installation and testing of IT infrastructure, including structured cabling, Fiber Optics, and fixed wireless
- Maintains documentation on current policies and procedure changes
- Maintains working knowledge of current systems and tools used by the company and provides reports using these in a timely fashion
- Works with the Environmental Dept to ensure E-Waste is processed properly
- Assists other members of the IT department in their duties as prescribed by management and maintains flexible on-call weekend rotation status
- Performs other incidental and related duties as required and assigned
Requirements
- High school diploma or equivalent
- Hold A+ certification or be able to obtain within 90 days of hire
- Net+ certification or equivalent experience within 90 days of hire
- Experience in hardware maintenance, MS Active Directory, Exchange Online, Windows OS, and MS Office 365
- Proven experience in deployment and maintaining Virtual Server Systems (Microsoft and Linux) within a business environment
- Ability to establish and maintain cooperative working relationships with others
- Ability to work independently as well as with teams
- Ability to lift and move 50 lbs
- Ability to work safely outside in all kinds of weather, in confined spaces, underground, and at all heights
- Ability to safely load and operate vehicles in a variety of conditions including but not limited to; heavy rain, snow, and varying underground conditions
- Ability to troubleshoot IT systems, communication issues, and deliver resolutions effectively
- Sets high standards for self and others, builds trust, and takes accountability
Benefits
- Prioritizes safety, teamwork, career development and growth
- Support education and workforce development programs
- Actively supports environmental stewardship efforts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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