Hybrid Senior Project Manager, Strategic Accounts – Mandarin & English

at Coda

• Job title: Senior Project Manager, Strategic Accounts – Mandarin & English
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Shanghai, China

About the role

• Delivery Leader managing execution for critical enterprise accounts at Coda. Requires Mandarin fluency and strong project management skills in a dynamic environment.

Responsibilities

• Relentless Execution & Stakeholder Alignment: You don’t assume alignment—you validate it. You’ll consistently communicate status, risks, and dependencies to both internal teams and clients.
• Timeline Management: You hold teams accountable. When risks emerge, you identify them early, escalate appropriately, and drive a resolution.
• Unblocking: You monitor for bottlenecks across Product, Design, and Engineering, intervening decisively to maintain momentum.
• PRD Documentation: Translate client discussions into clear, structured Product Requirement Documents. You define flows, system behaviors, and edge cases with precision.
• Voice of the Customer: Deeply understand client workflows. You provide the context and rationale for product decisions when questions arise.
• Quality Gatekeeping: Use your "product sense" to review designs. If usability or execution quality falls short, you address it before release. We do not ship mediocrity.
• Scope Discipline: You manage the balance between client requests and delivery commitments—pushing back diplomatically while protecting time and quality.
• Bilingual Bridge: Act as the primary link between Mandarin‑ and English‑spea

Requirements

• Language Fluency: Native or professional fluency in Mandarin and English is essential.
• Strong Ownership: You drive decisions and follow up persistently. To you, silence is never agreement.
• Technical Fluency: You can engage credibly with engineering. You understand APIs and system architecture enough to assess trade-offs.
• Exceptional Documentation: You produce concise, actionable documentation with zero ambiguity.
• Relevant Experience: 2–5+ years in Delivery Management, PM, or Product Ops, ideally supporting enterprise B2B clients.