Manager, Clinical Teams focusing on Behavioral Health Utilization Management at Blue Cross NC. Engage with stakeholders to implement population health management strategies and oversee clinical functions.
About the role
- Store Manager responsible for retail operations in financial services at Check ‘N Go locations. Leading customer service teams and ensuring profitability and compliance.
Responsibilities
- Responsible for daily operations and profitability of one or more retail locations
- Serve and educate customers on the product portfolio by presenting all options for products/services to meet their needs
- Interact with customers to confirm or clarify information and diffuse complaints
- Escalate issues to the District Director of Operations and Corporate Office if unable to resolve directly
- Process all transactions accurately and per company policy, including loans, check cashing, and Net Spend
- Comply with federal and state regulations and Company policies
- Maintain store staff schedule and assist in covering other stores within the district
- Support store staff to ensure excellent customer service and embodiment of sales culture
- Assist District Director of Operations with recruiting, selection, and onboarding of Assistant Store Managers
Requirements
- High school diploma, GED, or equivalent experience
- 2+ years of experience with sales, customer service, and cash handling
- 1+ year of supervisory experience preferred
- Exceptional customer service, active listening, and verbal and written communication skills
- Proficient in Microsoft Office programs
- Ability to multitask, prioritize, work in an autonomous environment, and provide store level leadership
- Must have own personal reliable transportation
- Must maintain a valid Driver’s License and valid Automobile Insurance while employed by the company
- Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused
Benefits
- Commitment to Diversity:
- Equal Opportunity/Affirmative Action-Employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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