Underwriting Enablement Manager supporting underwriting teams at QBE, an international insurer. Focus on service delivery, process improvement, and stakeholder collaboration in a hybrid work environment.
About the role
- Underwriting Associate responsible for underwriting risk within assigned authority at CNA. Collaborating effectively with underwriters and external partners to ensure compliance and quality standards.
Responsibilities
- Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority.
- Handles endorsement requests within delegated authority.
- Handles assigned renewal book within assigned authority and demonstrates the ability to triage renewal applications/specs and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority.
- Works as a liaison within the branch, or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts)
- Documents assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.)
- Executes on advanced pricing strategy on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrates ability to document pricing rationale
- Completes quote proposals and negotiates with external partners within assigned authority.
- Leveraged as the first-line point of contact to the producers/customers on account related matters while proactively identifying opportunities for up sell or account rounding.
- Assist in marketing products and services through external partners and makes field visits.
- Expert on systems and workflows. Serves as a resource to others and conduit for feedback to internal underwriting partners.
- Keeps current on line of business strategy, state/territory issues, regulations and trends.
Requirements
- Bachelor’s degree or equivalent experience
- Typically a minimum of three years of related work experience
- Knowledge of Property and Casualty underwriting including insurance products, policy processing procedures and documentation
- Strong time management, and analytical skills
- Strong interpersonal and communications skills
- Demonstrated ability to work independently on multiple tasks
- Strong capability to advise and coach others
- Demonstrated customer service experience and the ability to interact with a wide-variety of people on a daily basis in person, via telephone and email
- Strong knowledge of Microsoft Office Suite as well as other business-related software
Benefits
- comprehensive and competitive benefits package
- help employees and their family members achieve physical, financial, emotional and social wellbeing goals
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