Complex Claims Consultant managing medical malpractice claims for Allied Healthcare Providers. Involves investigation, management, and resolution of claims in multi-state jurisdictions.
Responsibilities
Manages an inventory of highly complex commercial claims
Ensures exceptional customer service by managing all aspects of the claim
Verifies coverage and establishes timely and adequate reserves
Leads focused investigation to determine compensability, liability and covered damages
Resolves claims by collaborating with internal and external business partners
Establishes and manages claim budgets
Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences
Achieves quality standards by appropriately managing each claim
Keeps senior leadership informed of significant risks and losses
Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
Mentors, guides, develops and delivers training to less experienced Claim Professionals.
Requirements
Bachelor's Degree or equivalent experience
JD a plus
Typically a minimum six years of relevant experience, preferably in claim handling or medical malpractice litigation
Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
Prior negotiation experience
Professional designations preferred (e.g. CPCU)
Benefits
CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
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