Controller handling financial reporting and stakeholder coordination for effective event management at Messe Berlin. Ensuring transparent insights through financial analysis and collaboration with various departments.
About the role
- Credit Controller managing cash flow and debts in a fast-paced Credit Control department at Clarion Events. Responsible for maintaining accurate ledgers and effective collections processes.
Responsibilities
- Proactively review the risk factors of team portfolios, scheduling and assigning Workday tasks on a daily/weekly and monthly basis across ledgers to make pre-emptive assessment and steer collection focused behaviours to highest risk areas.
- Handle complex billing issues and disputes with customers and where appropriate liaising with internal stakeholders to bring satisfactory resolution.
- Complete administrative tasks as necessary, ensuring all data is uploaded onto relevant systems completely and accurately. Ensuring Workday is kept up to date with the latest customer collection information to ensure reporting is accurate.
- Scheduled meetings with internal stakeholders on risk management of current debtors and Show collections status.
- Providing a customer centric approach across Clarion EMEA & Asia to internal and external stakeholders, whilst meeting the financial needs of business to increase Working Capital and reduce financial risk.
- Escalate issues and complaints in a timely manner, in accordance with company processes and regulatory requirements.
- Working with the allocations team to resolve unallocated receipts.
- Deal with all customer matters efficiently, fairly, and consistently in line with Clarion Values and customer-centric objectives.
- Responsible for manual invoicing on the allocated portfolios within the Clarion Group. This includes delegate invoices as per the delegate registration platform and any after show sundry invoices.
- Liaising with show teams when regular revenue reconciliations are completed in the run up to events and meeting finance month end timetables.
- Working with the sales ledger manager to keep clean ledgers, this includes allocation of payments, credit notes and any other adjustments relating to revenue.
Requirements
- Previous experience in a similar role.
- Ability to search out errors, rectify omissions, perfect systems and procedures. which will ultimately raise the quality and standards of all tasks undertaken.
- The ability to work in a steady, thorough and deliberate manner and have the persistence to see a job through to conclusion.
- Attention to detail.
- Familiarity with VAT and TAX regulations within the EMEA and Asia.
- Adaptability to work with different currencies and FX rates.
- Confidence working across different IT systems.
- Knowledge of Salesforce and Workday is an advantage.
- Basic Excel skills.
- Contribute to strong working relationships within the team to share best practice.
- Good and confident telephone manner.
- Demonstrates our values - Passion, Imagination, Care and Trust.
Benefits
- 25 days’ holiday plus bank holidays
- End of year wellbeing shutdown (closed for the last week of the year)
- Celebration day off (e.g. birthday, Diwali, Eid, etc)
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Wellbeing Library (MYNDUP)
- Mentoring Programme
- Subsidised Café
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination – offered on site once a year for all employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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