IT Manager responsible for IT operations and acting as Data Protection Officer at Qualysoft, an IT consulting firm.
About the role
- Infrastructure Manager responsible for planning and supporting IT infrastructure across locations. Leadership role ensuring secure, scalable, and highly available systems for operations.
Responsibilities
- Lead the day-to-day operations and strategic direction of infrastructure systems, including network, storage, compute, and cloud environments.
- Manage a team of network/system engineers and network/system administrators.
- Oversee enterprise networking using HP Aruba hardware and software, including switching, wireless, and network access control.
- Define and maintain hardware standards for infrastructure and end-user devices, including laptops, desktops, network switches, access points, and related peripherals.
- Maintain the health, performance, and availability of on-prem and cloud infrastructure, including Microsoft 365, Azure, and virtualization platforms (e.g., VMware).
- Ensure disaster recovery, data backup, and business continuity strategies are implemented and tested.
- Collaborate closely with cybersecurity and application teams to maintain a secure, integrated environment.
- Evaluate emerging technologies and make recommendations to improve system performance, security, and efficiency.
- Own vendor relationships and infrastructure-related contracts and licensing.
- Create and maintain infrastructure documentation, SOPs, and network diagrams.
- Develop and manage infrastructure budget and lifecycle planning for hardware and software.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, or related field—or equivalent experience.
- 5+ years of progressive experience in IT infrastructure roles with at least 2 years in a management or technical lead position.
- Hands-on experience with HP Aruba enterprise networking solutions, including wireless, switching, and ClearPass (or equivalent access control).
- Strong understanding of virtualization (VMware or Hyper-V), Windows Server environments, Active Directory, DNS, DHCP, and backup/recovery systems.
- Experience with hybrid cloud infrastructure and services (Microsoft Azure, M365).
- Familiarity with change management, patching, monitoring, and asset lifecycle practices.
- Strong analytical and troubleshooting skills, with a proactive and solution-oriented mindset.
- Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
- ITIL Foundation or similar process framework knowledge.
- Experience supporting multi-site or manufacturing operations with uptime-critical systems.
Benefits
- Willingness to travel to other sites domestically (20% annually)
- Willingness to work a hybrid work schedule weekly (3 days onsite, 2 days remote)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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