Mortgage Solutions Advisor facilitating inbound and outbound mortgage inquiries and sales in Canada. Building client relationships and achieving sales targets while providing excellent service.
Responsibilities
Engage in inbound and outbound mortgage sales inquiries
Fulfill mortgage leads including purchase, refinance, ports, and early renewal negotiation
Create strong relationships with business partners and clients
Ensure targets are achieved while maintaining client satisfaction
Remain updated on knowledge of new products, policies, procedures, and market competition
Follow up on leads and documentation
Requirements
Experience in the residential mortgage business
Understanding of market conditions/trends/mortgage product knowledge and pricing issues
Mortgage underwriting experience is an asset
Client-focused
Purposeful engagement to find the right solutions
Passion for growing knowledge and adapting to new tools and trends
Fluent in French and English
Benefits
Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for growth and development
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