Employment Specialist providing case management and employment services to Chrysalis clients. Working with clients to prepare for job searching and maintaining successful employment.
About the role
- Fraud Agent assisting CIBC clients by monitoring transactions to prevent fraud. Engaging in investigations and maintaining records to protect client security.
Responsibilities
- Monitor client transactions to mitigate fraud losses
- Identify, analyze, and conduct investigations of transactions
- Document actions taken and maintain accurate records
- Collaborate with clients and stakeholders to address suspected fraud
Requirements
- Bilingual in French and English
- Ability to work independently in a private and quiet workspace
- Wired internet connection capable of supporting excellent call quality
- Flexibility to work various shifts including evenings, weekends, and holidays
- Experience working in a customer-focused environment
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers social recognition program
- Purpose Day – paid day off for personal growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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