Hybrid Digital Systems Manager

Posted 32 minutes ago

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About the role

  • Oversee digital systems management at Chance to Shine, ensuring user-centered solutions on Salesforce. Lead innovations and training for effective digital transformation efforts.

Responsibilities

  • Act as the organisation-wide lead for management of digital systems, promoting good practice, clear communication and effective systems use and development
  • Lead the development and general management of the Chance to Shine Portal, built on Salesforce, ensuring it meets internal and external needs
  • Lead the innovation and management of new digital solutions for the Portal, putting the user first and responding to audience need
  • Management of digital production workflows and coordination of teams, suppliers and budgets for the Portal
  • Support a coordinated approach to other key digital systems, including Raiser’s Edge, core Microsoft tools and finance systems, ensuring they link and support delivery, fundraising and operations, and deliver maximum value for the organisation
  • Proactive assessment of new and emerging technologies including AI, aiming to ensure the organisation has a digital-first approach
  • Lead staff training related to digital platforms and transformation initiatives
  • Proactively develop opportunities for digital systems collaboration with delivery partners, funders and other key stakeholders
  • Support good data practice across all digital platforms
  • Act as the operational lead for digital security and data protection, supporting GDPR compliance and appropriate cyber security controls

Requirements

  • At least 3 years demonstrable experience of managing digital transformation in a similar sized organisation, including strategic planning and delivery of digital work or projects, coordinating teams, suppliers, and budgets
  • Experience overseeing digital production workflows, managing priorities, and working in a process-driven way
  • Experience designing and delivering digital solutions that put audiences and users first
  • Excellent communication skills, with the ability to work confidently with a range of stakeholders
  • The ability to analyse complex situations, make sound decisions, and adapt to changing priorities and timelines

Benefits

  • 25 days annual leave (with additional non-contractual time at Christmas when the office is closed)
  • 8% non-contributory employer pension
  • Private medical healthcare
  • Employee health cash-back plan
  • Long-term sickness insurance
  • Life assurance - four times your annual basic salary
  • Travel season ticket loan scheme
  • Flexible working
  • Enhanced maternity/paternity pay
  • Generous sick pay
  • Volunteering 2 days per year
  • OpenBlend - an innovative coaching and performance management tool
  • WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance
  • Cycle 2 Work Scheme

Job title

Digital Systems Manager

Job type

Experience level

Mid levelSenior

Salary

£40,000 - £45,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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