CIBC Closing Specialist providing essential support to mortgage sales force and ensuring seamless closings. Collaborating with specialists, clients, and partners to meet funding targets.
About the role
- Bilingual Tenant Advocate providing financial assistance for rental payments and facilitating community resource access. Hybrid role requiring in-person work for client support, based in Denver.
Responsibilities
- Work one-on-one with clients to assist and facilitate the complete submission of an online rental assistance application
- Conduct intake at CEDP's Denver Office which requires in-person work two/three days per week
- Coordinate with landlords to ensure that the landlord is also submitting the necessary paperwork to complete the application process
- Serve as the point of contact for DOH and/or local non-profit partner agency processors for the applicants they are assisting
- Assist and work with applicants identified through outreach
- Provide other targeted case management services related to housing stability
- Communicate with all parties in a timely, respectful and professional manner
- Track deadlines and manage calendars for your caseload
- Gather/collect, review and log required documents and information to support the accurate and timely processing of cases
- Create and organize information, and generate reference tools for easy use by teammates and members of adjacent teams
- Understand key success measures for your role
- Maintain and update databases and tracking systems accurately and as designated
- Respond to all case-related queries
- Participate in CEDP's ongoing efforts to improve upon existing processes
Requirements
- Bilingual in English and Spanish required
- Passion for direct service, working with tenants, low-income folks, and working people, from diverse backgrounds and experience
- Deep commitment to equity, racial, social, and economic justice
- Demonstrated proficiency working with Customer Relationship Management databases or similar tracking and organizing technologies
- Fantastic organizational skills and ability to manage and prioritize a complex workload with rapidly changing demands
- Ability to work under pressure and meet deadlines
- Ability to work independently and as part of a team
- Ability to create processes and procedures from nothing and adapt and iterate to drive improvement
- Brilliant written and verbal communication skills
- Proficient in Microsoft Office, and the Google Suite
- Proficiency with Salesforce, HubSpot or similar CRM desired
- Comfort with ambiguity in a fast-paced, all hands-on-deck environment
- Ability to work collaboratively with people of diverse personal and professional backgrounds with a focus on social, racial justice, and equity
Benefits
- Competitive pay
- Flexible time off
- Benefits package (including medical, dental, vision)
- 401(k)
- Technology stipend of $720 per year
- $2,000 salary differential for bilingual employees
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Account Specialist managing key client relationships for leading automotive financing solutions company. Focused on product support and partner growth in a collaborative team environment.
Clinician providing individual and group counseling for justice - involved individuals with substance use and mental health disorders. Collaborative role with treatment planning and on - call crisis intervention.
Bilingual Fact Check Editor reviewing CNN stories for accuracy and fairness. Collaborating across departments to meet high standards of journalism.
School Crossing Supervisor ensuring child safety during school hours in Meadowbank for Transport for NSW. Engaging with the community and managing road safety for families and motorists.
Bilingual Behavior Technician providing one - on - one ABA services to children with Autism. Supporting Spanish - speaking families in a positive and nurturing environment.
Mobile Crisis Clinician providing essential psychiatric services to youth and families in emergency situations. Coordinate care with emergency services staff while providing evaluations and treatment.
Associate Roving Personal Banker needed at Wells Fargo to provide support across various branch locations. Role involves customer interactions, basic banking services, and collaboration with branch teams.
Bilingual Document Processing Specialist supporting legal documentation at McCarthy Tétrault. Preparing and correcting legal documents as part of a 24/7 team.
Relationship Banker engaging clients in various California locations to assist with transactions and financial solutions. Facilitating interactions through self - service resources at bank locations.