Product Manager focused on translating product vision into actionable tasks with Engineering and UI/UX teams. Role involves engagement with customers and facilitating product delivery.
About the role
- Sales Order Management Product Owner at Caterpillar developing digital solutions for managing dealer sales orders. Collaborating with stakeholders to document requirements and oversee the product backlog.
Responsibilities
- Partner with the enterprise process owner to document business requirements, both functional and non-functional, to enable the business vision and business outcomes.
- Develop a multi-year digital product roadmap to enable key business metrics.
- Manage product backlog, including setting priorities and communicating delivery plans
- Lead workshops to obtain business requirements across order management, transportation, trade management, and billing
- Coordinate User Acceptance Testing with process teams and key end-users
- Set and manage the annual digital product budget aligned with product roadmap
- Partner with the process team to provide end-user training
- Collaborate with the Digital Customer Support Manager to establish robust IT Service Management processes and solutions
- Establish and manage Service Level Agreements (SLA) and compliance across stakeholders
- Build trust and collaborate effectively across stakeholder groups, including senior leadership and steering committee members
Requirements
- Bachelor’s degree in Business Administration, Marketing, Information Systems, or equivalent experience.
- 3+ years of experience as an SAP Sales and Distribution (SD) Module business analyst
- Knowledge of Salesforce – Sales Cloud
- Proven ability to write clear business requirement definitions/user stories, facilitate workshops, and turn complex requirements into practical designs
- Agile/Scrum experience with system enhancement delivery
- Strong leadership in working within a cross-functional organization to coordinate development, dependencies, and risks for product delivery
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
Job title
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