Analista de Negócios Pleno optimizing logistics and data analysis for performance at iFood. Collaborating with various teams to enhance operational efficiency and implement initiatives.
Responsibilities
Adjust and monitor logistical parameters to optimize routing and delivery organization.
Conduct in-depth data analyses to identify root causes of deviations and generate insights for operational efficiency.
Monitor operational metrics such as SLA, cancellation rate and delivery efficiency, proposing corrective and preventive actions.
Develop and implement tests and initiatives for continuous improvement of logistics performance, taking regional impacts and measurable results into account.
Collaborate with strategic areas — Planning, Pricing, Product, CX, Commercial and other business teams — to enable changes and communicate results clearly.
Requirements
Proficiency in SQL and experience analyzing large volumes of data.
Knowledge of visualization tools such as Tableau, ThoughtSpot, Power BI and Excel/Google Sheets for building dashboards and tracking KPIs.
Familiarity with technologies like Python and PySpark for automating analyses and operational routines.
Effective communication skills and the ability to engage with different areas and levels of the organization.
Benefits
Competitive and varied benefits in a positive work environment.
Job title
Mid-level Business Analyst – Performance and Regional Operations
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