IT Functional Consultant translating business processes into technology solutions at Medline, specializing in various finance domains and technologies for seamless integration.
Responsibilities
Engage with business colleagues to understand their business processes, objectives, and challenges
Conduct thorough requirements analysis and translate business needs into functional application solutions
Establish and maintain strong relationships with clients as a trusted advisor
Actively participate in projects/programs as a main technology partner
Configure and customize functional applications to align with client requirements
Implement and optimize applications based on industry’s best practices and client-specific needs
Provide recommendations for process improvements and efficiency gains, using standard functionality
Conduct training sessions for end-users on the functionality of applications
Provide ongoing support and troubleshooting assistance to address application-related issues
Collaborate with client teams to ensure a smooth transition to new applications
Create and maintain comprehensive documentation of application configurations, customizations, and workflows
Develop user guides and training materials for clients
Stay informed about the latest trends and updates in functional applications
Proactively identify opportunities for application enhancements and process improvements
Collaborate with development teams to implement necessary updates
Ensure the integrity and quality of implemented applications
Conduct regular audits to identify and address any discrepancies or issues
Requirements
Bachelor’s degree in information technology, computer science, or a related field (or strong business knowledge degree with proven IT knowledge)
Proven experience as an IT functional applications consultant or in a similar role
A functional finance background is required
Deep knowledge in business processes, can lead complex projects and act as a project manager for smaller projects
Ability to train colleagues on a variety of topics
Strong understanding of various functional applications, such as CRM, ERP, HRIS etc.
Experience with Agile / Scrum methodology; and with Commerce applications as well as with QAD or SAP ERP is seen as plus
Knowledge of relevant technologies and industry best practices
Fluency in written and verbal English, an additional European language is considered as a plus.
Benefits
Employee Assistance Program and wellness allowance
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