Senior Product Manager leading Snap Pay’s ERP integration strategy to enhance efficiency for enterprise clients. Collaborating with partners to deliver impactful product solutions in the Fintech space.
About the role
- Travel Product Manager responsible for developing unforgettable adventures in Southeast Asia for a global adventure travel company focused on sustainability.
Responsibilities
- You will create unforgettable worldwide adventures - be it a cultural holiday, a bucket-list trek, a cycle ride through the backroads, or an amazing family adventure
- Develop and deliver sustainable, profitable itineraries which operate within safety guidelines
- Monitor feedback and innovating your product to ensure that Explore always offers market leading trips
- Look after a variety of destinations specifically Vietnam, Thailand, Cambodia, and Laos
- Manage this portfolio of tours and be (or become) the company expert for these regions
- Conduct competitor analysis and onboarding a new local partner
- Present at trade or customer events
- Answer pre-travel questions or discuss recent trip experiences with customers
- Take on responsibility for the out of hours duty phone on a rota basis
Requirements
- Extensive travel experience in Southeast Asia
- Good working knowledge of the small group adventure market
- Experience of working in a product role in the past
- A passion for sustainable travel, and a knowledge of what this means
- Must be able to celebrate diversity and build great relationships with global partners
- Strong written and verbal communication skills are essential
- Passionate about providing exceptional customer experiences
- Experience of delivering quality improvements to a portfolio of tours would be beneficial
- A growth mentality is essential
- Curious and quick to adapt
- Confident with bringing new ideas to the table
- A strong negotiator and someone who gets things done
- Experience of working to tight deadlines, under pressure
- Excellent attention to detail
- Able to travel overseas to visit suppliers
Benefits
- Work life balance is important and open to discussion on flexible working patterns (minimum 4 days per week)
- Extensive benefits offered
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