Hybrid Director, Medicine Institute

at Highmark Health

• Job title: Director, Medicine Institute
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Pittsburgh, United States

About the role

• Director of Service Line overseeing operational activities for healthcare specialties in Pittsburgh. Leading business strategies and managing team for clinical excellence and operational success.

Responsibilities

• Directs operational activities for all assigned specialty areas.
• Serves as the coordinator of all needs/services of the specialty line and addresses concerns/problems through resolution.
• Provides operational leadership and direction to the service line focusing on positively influencing successful operations.
• Identifies, plans, organizes, communicates, implements and measures activities and strategies that promote growth, clinical excellence, patient satisfaction, fiscal prudence, enhanced communication, optimal clinical productivity and system success.
• Develops and implements business strategies in conjunction with the Vice President of the respective Service Line in accordance with organizational goals.
• Maintains an in-depth knowledge of the changing healthcare environment and evaluates the market need for specific clinical services or programs.
• Identifies the need for quality and performance improvement initiatives in accordance with strategic direction.
• Develops and implements plans for clinical, administrative and safety improvement processes in collaboration with Service Line Vice President, clinical and physician leadership.
• Establishes revenue and expense targets in conjunction with Service Line Vice President; analyzes trends impacting revenue and volume; identifies opportunities to optimize clinical reimbursement and implements new policies and procedures as necessary.
• Maintains a thorough understanding of clinical reimbursement and managed care issues, specific to the specialty line.
• Provides leadership, management and supervision to directors, managers and supervisors within scope of responsibility, ensuring hiring, development and retention of key personnel.
• Works closely with the VP Service Line and the Department Chiefs and Chairs in the recruitment and establishment of new physicians in accordance with strategic plans, as needed.
• Ensures compliance with all government and corporate policies, procedures and regulations.
• Supervises and provides administrative and operational guidance to directors, managers and supervisors who are responsible for daily operations and management of the specialty line.
• Employs analytical judgment, manages projects, organizes resources, consults and solves problems.
• Maintains open communications with physicians, staff and management.

Requirements

• Minimum Bachelor's degree in healthcare administration, business administration or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree
• 7-10 years’ practice management experience and/or related practice management consulting/operations experience
• Must have knowledge of financial management, managed care insurance plans, third party billing/reimbursement, and human resources administration
• Strong communication, organizational and follow-up skills required
• Extensive experience in developing business plans and budget management
• Preferred Master’s degree

Benefits

• Competitive salary
• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements