Customer Service Coordinator ensuring high - level service and handling customer requests. Collaborating with departments to meet RMA service requirements and resolving complaints.
About the role
- Graduate in Customer Experience and Digital Services programme at Auckland Council. Gaining hands-on experience across various services in a supportive graduate cohort.
Responsibilities
- Gain broad exposure across a range of services offered by Auckland Council
- Support our frontline channels to deliver excellent customer experiences
- Create accessible, plain language content that informs and educates Aucklanders
- Manage our website CMS, utilising our publishing framework for a consistent user experience
Requirements
- A minimum of a relevant Bachelor’s degree
- Eligibility to work in Aotearoa New Zealand for more than 4 years without sponsorship
Benefits
- Flexible
- Wellbeing support
- Tailored learning opportunities
- Development pathway designed to accelerate your career
- Supportive graduate cohort
Job title
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