Hybrid Credit Controller, 6 month FTC

at Ampa - Legal & Professional Services

• Job title: Credit Controller, 6 month FTC
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Birmingham, United Kingdom

About the role

• Credit Controller responsible for debt collection and client management for Ampa Group Services. Join a supportive finance team in a hybrid role based in Birmingham.

Responsibilities

• Work with a team of Credit Controllers.
• Managing own clients and prompt collection of debtors in line with the Credit Policy.
• Debt chasing by phone, email and letter.
• Travel to other office locations to review queries with teams as necessary.
• Minimise overdue debt and achieve monthly cash collection targets.
• Manage invoice query and account issue resolution.
• Hold meetings with the legal teams to manage potential risk.
• Identifying and escalating any potential difficulties on payment collection.
• Issue monthly statements.
• Other adhoc duties as required by your Manager.

Requirements

• Previous experience in a Credit Collection role preferably within the legal sector but not essential
• Knowledge of Aderant systems (desirable)
• Highly computer literate - Excel, Outlook
• Analytical and highly organised
• Good telephone manner
• Good communication skills
• Team player
• Ability to work to tight deadlines and work on own initiative
• Able to cope with multiple priorities and changing environment
• Excellent attention to detail and high degree of accuracy is imperative
• Ability to build strong relationships and influence internal and external stakeholders
• Strong commercial focus and good business acumen
• Passionate and committed to achieving results
• Ideally experience from both B2B and B2C

Benefits

• We embrace agile working and offer a blended approach to where and how we work.
• We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
• We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.
• Additional information: Want to find out more about our amazing benefits?
• Equal opportunities: Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.