Process Consultant optimizing cross - departmental business processes and leading SAP migrations for an innovative firm in Germany. Opportunities to work remotely and flexible working hours available.
About the role
- SAP Service Delivery Manager managing service delivery and leading Scrum teams at Capgemini. Overseeing program planning and implementing business solutions across SAP/ERP landscapes in engineering services.
Responsibilities
- Manage end-to-end service delivery, including issue/risk/dependency tracking and mitigation across SAP/ERP/Custom application landscapes
- Lead multiple Scrum teams, ensuring successful delivery through strong communication, coordination, and leadership
- Drive program planning, SOW creation, milestone tracking, budget/P&L management, and financial reporting
- Execute high-value business solutions and transformation programs across operations, automation, and systems integration
- Implement process excellence, quality controls, and continuous improvements to enhance delivery efficiency and governance
Requirements
- 9–12 years total experience with at least 3 years in Service Delivery Management (SAP, ERP, Oracle, or Custom Apps)
- Strong techno-functional understanding across ERP or application technologies, with proven problem-solving and analytical skills
- Expertise in Agile/Scrum delivery; Scrum Master certification required , PMP preferred
- Demonstrated experience in mentoring teams, stakeholder engagement, and driving operational improvements
- Proficiency with MS Project, Excel, PowerPoint, JIRA, and ServiceNow; strong communication and time-management capabilities
Benefits
- Comprehensive wellness benefits including health checks
- Telemedicine
- Insurance with top-ups
- Elder care
- Partner coverage
- New parent support via flexible work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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