AI Engineer in backend team at Caplena developing features and integrations to extract insights from feedback. Collaborating with team leads and enhancing application performance through AI.
CA
Caplena
Currently Hiring
About the company
Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text.
Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them.
Since its inception in the Spring of 2018, Caplena has analyzed over 50 million responses, with 120 new projects added each week.
Today Caplena is the text analytics tool of choice for over 100 companies in more than 15 countries, boasting customers such as Swisscom, eBay, DHL, Coop, and Joyn.
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2 jobs found
Senior Backend Engineer developing new features and AI integrations for feedback extraction tool in a fast - growing Swiss startup. Collaborating closely with team and improving app's performance and analytics.