Senior Associate, Project Manager for Treasury Management Product at Capital One. Responsible for supporting client-facing products and improving Treasury Management processes through expert collaboration.
Responsibilities
Serve as a subject matter expert on the commercial client portal user experience and the Treasury Management products it supports
Work with our Treasury Management value chain in helping them to navigate our digital environment and deliver great experiences to clients
Contribute to Access and Risk Management routines is support of a broad Well Managed culture
Assist in developing and maintaining content collateral such as user guides, onboarding documentation, and internal web pages to maximize self service opportunities for both external and internal parties
Support the testing and acceptance of new features as needed
Collaborate with Product Managers and Operations teams to improve products and processes
Requirements
Bachelor’s Degree or Military experience
At least 2 years of Financial Services experience or previous Card, Treasury Management, Account Management, or Consulting experience
At least 2 years of experience working with front or back end users of systems utilizing complex entitlements
At least 2 years of Project Management or Product Management experience (preferred)
At least 2 years of experience with Commercial Banking products (preferred)
Experience working with sales teams, clients, enterprise integrations, working with multiple stakeholders and vendors (preferred)
Experience with ERPs and Treasury Management Systems (preferred)
Performing data analytics using Microsoft Excel or similar tools (preferred)
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