Project Coordinator overseeing complex projects and teams at Redbelt Security. Engaging in service delivery management while ensuring project timelines and quality standards.
About the role
- Senior Manager overseeing project management and control modernization for Capital One's Card Payments platform. Leading cross-functional teams to enhance security and compliance in payment solutions.
Responsibilities
- Lead a Hybrid Team: Manage, mentor, and guide a combined team of project managers and data analysts, fostering a collaborative environment focused on delivering secure, data-driven payment solutions.
- Drive Control Modernization: Oversee the project management lifecycle for building, testing, and deploying modernized, automated controls for the Payments Platform and ecosystem.
- Support Strategic Platform Integrations: Manage control and risk readiness for massive payment modernization efforts ensuring seamless transitions, robust control coverage, and zero customer harm.
- Own Executive Reporting & Analytics: Oversee the BAU data operations for the Payments organization, including driving the Monthly Business Review (MBR) metrics, managing ad-hoc data requests, and supporting data-pulls for active risk Issues and Events.
- Develop Monitoring & Dashboards: Guide your Data Analysts in building and maintaining automated dashboards (via QuickSight/Tableau) that track control health, mismatch volumes, and platform anomalies.
- Partner on the "Build to Run" Lifecycle: Collaborate seamlessly with the L2 Operations (BAU) and Data Product/SRE towers to ensure modernized controls are efficiently handed off for daily governance once deployed.
- Stakeholder Management: Develop and maintain strong relationships with stakeholders across various departments, including Risk, Product, Technology, Operations, Legal, and Compliance.
Requirements
- Experience in the financial services industry, with a focus on payment operations, risk management, or compliance.
- Experience managing or partnering closely with data analysts, with a strong foundational understanding of data visualization (Tableau/QuickSight) and data querying.
- Experience in designing, implementing, and monitoring controls within a complex, modernized operational environment (cloud/API-driven platforms).
- Demonstrated ability to collaborate effectively with Risk, Product, and Technology teams during large-scale platform migrations or integrations.
- Bachelor's Degree or military experience
- At least 4 years of Project Management or Process Management experience
- At least 2 years of People Management experience
- Master's Degree or MBA (preferred)
- 5+ years of Project Management experience (preferred)
- 2+ years of experience leading or managing Data Analysts or analytical workstreams (preferred)
- 5+ years of experience with project management platforms (JIRA, MS Project, Confluence) (preferred)
- 3+ years of People Management experience (preferred)
- 3+ years of cross functional stakeholder engagement in a matrixed environment (preferred)
- Lean, Agile, Six Sigma or Business Process Management certification (preferred)
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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