Collaboration Engineer supporting Microsoft 365 tools ensuring security and stability for users at ANZ. Deliver new features and provide operational support across platforms.
About the role
- Modern Workplace Engineer responsible for architecting and supporting hybrid IT environment. Managing Azure and cloud collaboration while ensuring seamless employee experience.
Responsibilities
- Architect and maintain physical and cloud-based desktop environments using Azure Intune, Microsoft 365, and Atera
- Optimize performance and reliability of cloud-based collaboration tools including Teams, Exchange, and SharePoint
- Manage and secure endpoint devices (Windows, macOS, iOS, Android) and related policies
- Oversee Active Directory, Group Policies, and virtual desktop environments
- Develop and maintain Infrastructure as Code (IaC) scripts for repeatable deployments (ARM, Terraform, etc.)
- Monitor system performance, troubleshoot escalated Tier 3 issues, and ensure high availability and security
- Collaborate with internal teams and MSPs to plan and maintain network infrastructure, AWS instances, and SaaS integrations
- Implement and manage cloud security controls, identity and access management, and compliance measures
- Document infrastructure designs, procedures, and training materials for internal teams
- Participate in technical architecture, design, and implementation efforts across an agency that embraces a cloud-first approach
Requirements
- Bachelor’s degree preferred
- 5+ years’ experience in a Windows support environment
- 2+ years of hands-on Azure engineering experience (strong engineering skills required, not just familiarity)
- Scripting skills (PowerShell, Azure CLI, Python) preferred
- Strong skills with Microsoft Azure, Google GCP, and AWS Cloud computing
- Familiarity with network and telecommunication technologies
- Zendesk experience is a plus
Benefits
- generous medical, dental, vision, pet insurance, commuter benefits
- disability and life insurance coverage
- 401(k) matching
- up to 14 holidays per year
- a “Do Good Day”
- unlimited PTO
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