Lead Care Manager engaging with individuals living with Serious Mental Illness/Substance Use Disorder. Remote flexible with occasional on - site visits in California's Bay Area.
About the role
- Service Specialist at Canada Life delivering bilingual customer service for Group Life and Health benefits management. Collaborating with clients and advisors to manage employee benefits efficiently.
Responsibilities
- Implement, manage and maintain Group Life and Health benefits plans
- Participate in employee educational sessions
- Review contracts and employee booklets
- Meet with clients and advisors
- Assist with training clients on benefit plans administration
- Manage premium billing problems
Requirements
- Bilingualism (fluent in French and English) required
- Highly adaptable and driven to excel
- Post-secondary level education or relevant work experience
- A valid driver’s license is required
- Proven experience providing excellent customer service
- Strong decision making and problem solving skills
- Proven organizational skills
- Excellent communication skills, both oral and written
- Project management skills
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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