Service Specialist at Canada Life delivering bilingual customer service for Group Life and Health benefits management. Collaborating with clients and advisors to manage employee benefits efficiently.
Responsibilities
Implement, manage and maintain Group Life and Health benefits plans
Participate in employee educational sessions
Review contracts and employee booklets
Meet with clients and advisors
Assist with training clients on benefit plans administration
Manage premium billing problems
Requirements
Bilingualism (fluent in French and English) required
Highly adaptable and driven to excel
Post-secondary level education or relevant work experience
A valid driver’s license is required
Proven experience providing excellent customer service
Strong decision making and problem solving skills
Proven organizational skills
Excellent communication skills, both oral and written
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