Hybrid Senior IT Business Systems Analyst

at Canada Life

• Job title: Senior IT Business Systems Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: CA$80,400 - CA$130,400 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Toronto, Canada

About the role

• Senior IT BSA at Canada Life supporting actuarial applications and reporting platforms. Collaborating with actuarial partners and SAP teams for application stability and enhancement.

Responsibilities

• Work with actuarial and finance teams to gather and document reporting and application requirements.
• Assist in creating functional specifications, data mapping documents, and report requirements.
• Support end‑to‑end delivery from analysis through implementation and testing.
• Provide day‑to‑day functional support for SAP actuarial applications built on SAP HANA, XSA, and Fiori.
• Help resolve issues, perform basic analysis, and support application enhancements.
• Maintain documentation and support run‑books for application operations.
• Assist in supporting SAP HANA and SAP Analytics Cloud (SAC) reporting solutions.
• Perform data validation, reconciliation checks, and report testing.
• Ensure reporting outputs align with business and regulatory expectations.
• Contribute to defining functional and UAT test scenarios.
• Execute test cases, validate results, and support defect resolution.
• Work with technical teams and senior BSAs to ensure quality and accuracy.
• Produce clear documentation including requirements, test cases, support guides, and change logs.
• Participate in release management, governance, and production support cycles under the guidance of senior team members.

Requirements

• 3 - 5 years of experience as a Business Systems Analyst in insurance, financial services, or related fields.
• Exposure to SAP HANA applications or enterprise data platforms.
• Strong analytical skills, with the ability to interpret reporting and data requirements.
• Experience working with cross‑functional teams in a global or distributed environment.
• Strong documentation and communication skills.
• Familiarity with SAP XSA, Fiori, or SAP Analytics Cloud (SAC).
• Experience with actuarial or finance reporting systems.
• Understanding of regulatory or actuarial data environments.
• Exposure to test management tools or business process documentation frameworks.

Benefits

• Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Company-matching pension plan, share ownership program and additional investment options.
• Employee recognition programs, service milestone celebrations, employee discounts and more!
• We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.