About the role

  • Act as the senior document resource supporting technical and supervisory staff across administration regions and departments
  • Lead complex document drafting, governance, and production efforts
  • Serve as a subject matter expert on product interpretation, compliance, and legislative impacts
  • Develop standardized wording for use in group insurance documents in collaboration with the Group Products and Legal departments
  • Maintain content libraries to ensure consistent and accessible language for document analysts
  • Create and manage prototypes that support automation and improve drafting efficiency across teams
  • Provide guidance and support to contract and booklet drafting teams and other business areas on complex drafting and interpretation
  • Support high-visibility clients and projects including strategic initiatives
  • Develop and maintain support materials and documentation for knowledge sharing, compliance, legal, and historical purposes

Requirements

  • 6–9 years of experience in document drafting or related roles
  • Strong knowledge of group insurance products (life, accident, disability, health & dental)
  • Exceptional written and verbal communication skills, including legal and plain language drafting
  • Extensive experience with document systems (e.g., ACE, MS Word) and drafting procedures
  • Proven ability to manage drafting projects and provide expert guidance
  • Strong analytical, problem-solving, and decision-making skills
  • Ability to work independently and collaboratively in a cross-functional environment
  • University Degree in a relevant field or equivalent experience
  • LOMA/CEBS certifications are considered assets
  • Proficiency in French is considered an asset
  • Technical writing skills and experience with business cases, decision requests, and compliance documentation

Benefits

  • Competitive salary
  • Opportunities for professional development
  • Flexible work arrangements
  • Diverse and inclusive workplace
  • Additional details of total rewards program to be discussed if selected

Job title

Content Developer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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