Digital Channel & User Experience Specialist enhancing customer experience across postal service channels. Supporting accessibility compliance and optimizing customer interaction processes in postal services.
About the role
- Senior Product Designer enhancing user experience and engagement for Calendly's growth products. Collaborating with interdisciplinary teams to design impactful solutions for small businesses.
Responsibilities
- Design hypothesis-driven experiences focused on understanding and improving activation funnels across the product
- Leverage quantitative and qualitative data to understand user habits and needs
- Drive discovery work to uncover hidden insights on user behavior
- Partner with designers, product managers, engineers, content designers, design systems, and researchers to improve and refine the Calendly experience
- Effectively communicating your design approach with strong storytelling, to inspire and align the cross-functional team to move in new directions.
Requirements
- 5+ years building and delivering experiences for digital products in product-led B2B or B2C companies.
- 2+ years defining and designing growth experiments focused on different parts of the user funnel
- A strong portfolio of design work that delivers customer and business value
- Expert design storytelling with an ability to communicate design solutions to leaders and peers.
- Values being an active member of our design team, collaborating with a team of designers, including partnering on design work, providing feedback, sharing expertise, and mentoring.
- A demonstrated understanding of the levers that balance business goals, team processes, and user needs.
- Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time
Benefits
- Top Performer Bonus program (or Sales incentive)
- Equity awards
- Competitive benefits
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