Data Analytics Advisor responsible for delivering high - quality analytics and reporting for Cigna's customer experience team. Collaborating with operational leaders and stakeholders to inform data - driven decisions.
About the role
- Senior Data Analyst focused on building automated Power BI reports and dashboards. Supports stakeholders with data-driven insights and decision-making.
Responsibilities
- Work in partnership with more experienced analysts and internal stakeholders to translate business needs into data solutions;
- Support the development of automated dashboards and reports (Power BI);
- Bring best practices for the maintenance and support of automated reports and dashboards (Power BI);
- Perform exploratory analyses and identify patterns, trends, and opportunities for improvement;
- Support data-driven decision making by advising teams on the most appropriate ways to consume data and which data is most suitable for each business situation;
- Monitor digital performance metrics and help generate insights to optimize strategies.
Requirements
- Experience gathering requirements and understanding business problems, with the ability to translate real pain points into data-driven solutions;
- Strong knowledge of Excel, SQL, and data modeling;
- Experience building reports and dashboards in data visualization tools — Power BI is mandatory; familiarity with other tools is a plus;
- Clear communication skills with both technical teams and business areas;
- Confidence interacting with various stakeholders, including executives, acting as a bridge between data and decision-making;
- Ability to translate technical solutions into understandable, value-oriented messages for customers;
- Experience with agile methodologies and task management tools (preferably Jira);
- Advanced English (for reading, writing, and occasional communication in meetings).
Benefits
- Meal and food allowance on the FLASH card 🥗
- Home office allowance on the FLASH card 💳
- Health insurance based on your location 🩺
- Dental plan based on your location 🦷
- Birthday day off plus an amount deposited to the FLASH card 🎉
- Extended maternity and paternity leave 🍼
- Profit-sharing (PLR) 💰
- Life insurance 🧡
- Childcare assistance 👶
- Referral bonus 💰
- Transportation voucher (commuting allowance) 🚍
- Clude | Health platform 🩺
- Total Pass 🏋🏽♀️
- Partnership with FECAP — 10% to 20% discounts on undergraduate, graduate, MBA and Master's programs 🎓
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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