Senior Application Analyst supporting and enhancing systems for the Safety, Environmental, Security, and O&M functions at Black & Veatch. Collaborating with business stakeholders for effective system performance and management.
Responsibilities
Provide application support for Safety, Environmental, Security, and O&M systems, ensuring high availability and performance.
Troubleshoot and resolve complex technical issues, applying strong critical thinking and analytical skills.
Coordinate with business units and D&IT teams to implement new systems, upgrades, and integrations.
Performs detailed system analysis and resolves integration issues through effective troubleshooting and problem-solving techniques.
Manage system lifecycle activities including onboarding, configuration, maintenance, and decommissioning.
Document system configurations, workflows, and support procedures.
Monitor system health and performance, proactively identifying areas for improvement.
Ensure compliance with internal policies, cybersecurity standards, and regulatory requirements.
Participate in project planning, testing, and deployment activities.
Serve as a liaison between technical teams and business users to translate requirements into effective solutions.
Apply standards and lessons learned to maintain project quality.
Recommend hardware and software improvements to enhance performance.
Requirements
Typically 8+ years related experience
Bachelor’s degree in Information Systems, Computer Science, related field, or equivalent experience
3+ years of experience in application support or systems analysis, preferably in Safety, Environmental, Security, or O&M domains
Experience with cloud-based applications and integrations
Understanding of cybersecurity principles and data privacy regulations
Familiarity with Agile or hybrid project management methodologies
Experience applying ITIL principles in IT service management environments
Strong troubleshooting and problem-solving skills
Experience coordinating across teams and managing multiple priorities
Excellent communication and documentation skills.
Ability to analyze complex issues, apply sound judgment, develop innovative solutions, and make effective decisions in dynamic environments.
Benefits
Competitive compensation
401K match
Benefits that start day 1
Hybrid environment allows you to balance work and personal life
Paid vacation and holiday time
Sick time and dependent sick time
Tuition reimbursement
Vendor discounts
Employment referral program
AD&D insurance
Pre-taxed accounts
Voluntary legal plan
B&V Credit Union
Performance-based bonus program
Job title
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