Target Security Specialist responsible for ensuring guest safety and preventing theft in retail. Engaging with customers to provide a friendly shopping experience while managing security measures.
Responsibilities
Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet, help guests find what they need and/or resolve issues, end every guest transaction with a sincere thank you
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
Adjust to business and guest needs to deliver an easy and inspiring guest experience
Promote a physical security culture for our team members and guests
Respond to and accurately document security incidents in a timely manner
Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests
Leverage de-escalation tactics and resources when responding to security incidents across the store
Conduct merchandise theft recoveries and provide theft apprehension support as needed
Requirements
Must be at least 18 years of age or older
High school diploma or equivalent
Welcoming and helpful attitude toward all guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Effective communication skills
Work both independently and with a team
Manage workload and prioritize tasks independently
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
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