About the role

  • Onboarding Coordinator ensuring pre-employment requirements are met for a community mental health provider. Collaborating with HR teams to deliver exceptional onboarding experiences while maintaining compliance.

Responsibilities

  • Views company and state policy and adheres to compliance regarding policies
  • Administer high-volume pre-screening and pre-hire processes, including answering candidate questions, processing pre-screens, and ensuring timely task completion
  • Communicate effectively with candidates, hiring managers, and external agencies to facilitate the pre-hire process and deliver exceptional customer service
  • Develop and maintain relationships with outsourced and government pre-screening agencies and designated contacts
  • Collaborate with the Talent Acquisition team and Hiring Managers to ensure seamless execution of onboarding activities
  • Identify onboarding delays or complications and escalate issues promptly when needed
  • Work independently with minimal supervision, effectively prioritizing tasks and managing time to meet deadlines
  • Demonstrate strong interpersonal and engagement skills while building rapport with diverse stakeholders
  • Maintain accurate onboarding records, including tracking new hires and monitoring candidate progress
  • Partner with Academic Clinical Training, Credentialing, and Licensure Committees to support onboarding of Licensed Professionals, Interns, and Student Trainees
  • Perform additional duties as assigned in support of the Talent Acquisition team

Requirements

  • High School Diploma, GED, or equivalent required
  • Two (2) years of administrative experience preferred
  • One (1) year of onboarding and/or recruiting experience preferred
  • Strong verbal and written communication skills, including proficiency in professional email communication with clear and appropriate tone
  • Detail- and task-oriented with a strong focus on accuracy, organization, and follow-through
  • Ability to read, interpret, and consistently apply policies and procedures
  • Demonstrates excellent follow-up skills and the ability to manage multiple priorities independently
  • Excellent interpersonal and engagement skills with the ability to work well in a collaborative team environment
  • Knowledge of administrative principles, organizational systems, and workflow processes
  • Proficiency in word processing, spreadsheet, database, and web-based applications
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Willingness and ability to travel as needed (infrequently)

Benefits

  • 29 Days of PTO
  • Eligibility for HRSA Loan Repayment* (*eligibility requirements apply)
  • Employee benefits package – health, dental, vision, retirement, life, & more**
  • Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
  • Company-paid basic life insurance
  • Emergency Medical Leave Program
  • Flexible Spending Accounts – healthcare and dependent child-care
  • Health & Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Mileage Reimbursement

Job title

Onboarding Coordinator

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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