Customer Advisor for insurance focusing on real estate at BüchnerBarella. Managing customer relationships and contract details while ensuring customer satisfaction.
Responsibilities
Take the individual insurance needs of our customers from the residential property and real estate sector seriously
Serve as the first point of contact in the internal service team
Handle all contract-related matters and maintain long-term customer relationships
Collaborate with the team to identify appropriate insurance solutions for each property
Negotiate on behalf of our customers with service providers, insurers and experts
Perform risk analyses, prepare tenders, manage collections, handle claims, draft contracts and maintain data
Requirements
Completed training as an Insurance and Financial Services Clerk (Kaufmann für Versicherungen und Finanzanlagen) or a relevant university degree or equivalent
Experience in the commercial insurance environment, preferably in the real estate sector
A desire to focus on residential property and actively contribute to its development
A passion for customer service and close customer relationships, with a commitment to customer satisfaction
Comfortable working in a team-oriented, family-like work environment and embracing a strong “we” spirit
Benefits
Permanent employment contract
33 days of annual leave
Flexible working hours and flex days
Company pension scheme and company health insurance
Job bike (employee bike program)
Corporate Benefits
Employer-funded occupational disability insurance
Job title
Insurance Advisor – Residential Property / Real Estate
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