Hybrid Technical Lead – DevOps, Site Reliability Engineering

at Broadridge

• Job title: Technical Lead – DevOps, Site Reliability Engineering
• Job type: Full Time
• Experience level: Senior
• Salary: $210,000 - $220,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Ansible, AWS, Cloud, Distributed Systems, Docker, Jenkins, Kubernetes, Postgres, Python, Splunk, SQL, Terraform
• Location requirements: Hybrid, New York City, United States

About the role

• Technical Lead in DevOps and Site Reliability Engineering at Broadridge. Leading a team of engineers in automation, production operations, and reliability engineering.

Responsibilities

• Serve as the senior technical expert in DevOps and SRE practices.
• Design, implement, and maintain a secure, and highly available infrastructure.
• Lead architecture and development decisions across CI/CD pipelines, cloud platforms, monitoring, and automation.
• Participate and lead coding, scripting, infrastructure-as-code, and troubleshooting efforts.
• Drive improvements through observability, performance tuning, and automation.
• Lead incident response efforts, leverage documented recovery steps, including root cause analysis (RCA).
• Participate in Post Incident Reviews and implement response improvements.
• Manage a team of 6–8 DevOps/SRE engineers, ensuring a balanced workload distribution and clear ownership.
• Prioritize and assign work aligned to business goals, operational risk, and technical debt reduction.
• Mentor and develop team members’ technical and professional skills.
• Establish clear delivery expectations and provide regular feedback.
• Foster a self-starter culture of collaboration, accountability and continuous improvement.
• Define and track SLOs, SLIs, and SLAs to ensure system reliability.
• Improve deployment frequency, change success rates, and mean time to recovery (MTTR).
• Partner with application development, security, and product teams to ensure reliability and scalability from design through production.

Requirements

• 8+ years of experience in DevOps, SRE, or Infrastructure Engineering.
• 2+ years of experience leading or managing technical teams (6–8 engineers preferred).
• Strong hands-on experience with:
• Cloud platforms (AWS)
• Infrastructure as Code (Terraform, Ansible, CloudFormation)
• CI/CD tools (Jenkins, GitHub Actions, GitLab CI etc.)
• Containerization & orchestration (Docker, Kubernetes)
• Monitoring & observability (Datadog, PowerBI, ELK, Splunk etc.)
• Scripting (Python, Bash, or similar)
• RDS Aurora PostgreSQL is preferred, with strong SQL scripting skills and the ability to analyze workloads and recommend performance optimizations.
• Experience with incident management, on-call processes, and production support.
• Strong understanding of networking, security, and distributed systems.

Benefits

• Bonus Eligible
• Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
• All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.