Storage Operations Engineer managing day-to-day storage operations for enterprise environments at Broadridge. Collaborating with teams and ensuring optimal performance of storage systems with a focus on financial services.
Responsibilities
Manage day-to-day administration of the Storage Area Network (SAN), including provisioning, allocation, migration, and decommissioning of storage resources.
Perform storage-related tasks such as volume creation, LUN provisioning, and data migration.
Monitor system health, performance, and capacity utilization; produce and review operational reports.
Execute maintenance, configuration, and deployments across SAN infrastructure to ensure optimal performance.
Collaborate with vendors for technical support, escalations, and issue resolution.
Support incident management activities, ensuring service levels are achieved and documented appropriately.
Maintain accurate documentation for configurations, operational procedures, and change management activities.
Assist in audits, patching, lifecycle refresh initiatives, and disaster recovery preparations.
Requirements
Bachelor’s degree in computer science, Information Technology, or related field, or equivalent hands-on experience.
At least 3 years of experience administering and supporting large enterprise storage environments.
Strong hands-on expertise with SAN/NAS technologies and enterprise-grade storage infrastructure.
Proven ability to troubleshoot and resolve operational issues promptly while meeting service-level commitments.
Excellent organizational and documentation skills, ensuring compliance with corporate standards.
Strong interpersonal and communication skills, with ability to work effectively across technical teams and vendors.
Self-starter with strong research initiative and problem-solving mindset.
Willingness to work extended or irregular hours, including weekend rotational on-call support.
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