Application Support Engineer responsible for production support and improving application performance at Brillio, enhancing customer satisfaction through technical expertise.
Responsibilities
Provide Tier 1 and Tier 2 application support, including incident management and root cause analysis.
Hands-on experience in automating routine tasks.
Requirements
6-8 years of experience
Very good experience in Python development
Experience in troubleshooting Rest API
Monitor, maintain, and optimize PostgreSQL and BigQuery databases.
Work with GCP services to ensure application availability, performance, and security.
Develop and maintain RESTful APIs and integrate with APIGEE.
Collaborate with DevOps and development teams using Jenkins, GitLab, and JIRA for CI/CD pipelines and issue tracking.
Perform basic UNIX/Linux administration and scripting tasks.
Document support procedures, incident resolutions, and knowledge base articles.
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