Hybrid Product Analyst

Posted 3 weeks ago

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About the role

  • Product Analyst collaborating with teams to develop requirements and enhance accounting software. Involves research, documentation, and working closely with product and development teams.

Responsibilities

  • Collaborate with internal and external users, and conduct independent research to develop requirements
  • Work closely with Product Analysts and the Product Manager to assess the impact of change requests on existing features and requirements
  • Organise and prioritise requirements, creating detailed specifications and supporting materials
  • Stay up to date with legislation, compliance and regulatory requirements affecting our products
  • Work closely with developers to explore options and resolve uncertainties
  • Resolve queries from the testing team that may arise as they test enhancements
  • Develop and update product information for customers, including website content and emails
  • Provide training on software updates and create internal documentation, while building deep knowledge in key software areas
  • Investigate and diagnose software issues using your knowledge and diagnostic tools

Requirements

  • Solid understanding of our products and how they serve our customers
  • Customer-obsessed mindset with a genuine passion for understanding and solving customer needs
  • Excellent problem-solving skills with an analytical mindset and great attention to detail
  • Technical aptitude and understanding of software development processes
  • Ability to work collaboratively within a team and engage effectively with internal and external stakeholders
  • Ability to manage multiple projects in a fast-paced environment
  • Commitment to personal and professional growth
  • Experience or interest in accountancy, legal, financial, or professional services industries would be beneficial

Job title

Product Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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