Hybrid Director, Culture Change

at Bully Pulpit International

• Job title: Director, Culture Change
• Job type: Full Time
• Experience level: Lead
• Salary: $110,000 - $140,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Los Angeles, United States

About the role

• Director, Culture Change at Bully Pulpit International, guiding clients in cultural insights. Leading integrated programs that engage key audiences and shape strategies for change.

Responsibilities

• Help lead strategic direction across a variety of clients while supervising junior staff and partnering with colleagues from across the agency's disciplines
• Act as a primary point of contact for clients; track and solve client issues
• Inspire client confidence and advise on complex engagements that translate bold ideas into real-world outcomes
• Develop in-depth knowledge of the industry and client business needs
• Find meaningful opportunities for clients and lead the development of a holistic, long-term culture change strategy and orchestrate its implementation
• Act as a mentor and leader for those members who support your clients
• Maintain strong active relationships with key client partners at both senior and mid-management levels
• Be poised in complex project environments, working with both long-range and short-term business objectives and management of multiple partners
• Deliver formal and informal presentations to clients as well as internal team members
• Develop a variety of client deliverables from social content to strategy memorandums to messaging architecture
• Be part of a growing company and talented senior staff team

Requirements

• 8+ years of leadership experience in social impact, consulting, or related strategic fields
• 5+ years in integrated narrative and/or impact (persuasion or direct response)
• Proven track record of developing and executing high-impact strategies for complex social challenges
• Experience managing multiple client relationships and cross-functional teams simultaneously
• Exceptional strategic thinking and analytical skills with ability to see both big picture and operational details
• Demonstrated expertise in uncovering organizational needs and establishing relationships with senior level clients
• Previous direct management experience
• Understanding of current social impact landscape and emerging trends
• Excellent communication skills with ability to influence at senior levels
• Cultural fluency and ability to engage diverse stakeholders, including influencers and community leaders
• Flexibility to accommodate change and thrive amid ambiguity
• Strong social, customer service, presentation and analytical skills
• Strong self-discipline and time management skills
• Proven ability to balance revenue, client happiness and operational responsibilities while meeting deadlines

Benefits

• 100% company-paid medical, dental, and vision insurance
• 401(k) program with employer match up to 4%
• Generous time off for vacation
• $50 monthly phone reimbursement
• Unlimited sick time
• 16 weeks of paid leave for new parents