Night Auditor welcoming and handling guest transactions while completing nightly hotel audits. Ensuring compliance with brand standards and company policies for customer service.
Responsibilities
Welcoming and handling all guest transactions in a quick, accurate and pleasant manner.
Completing the nightly hotel audit.
Collecting the proper payment including any cash deposits.
Ensuring all exterior doors are locked and secured during the shift.
Making reservations via phone or walk-in.
Answers phones in a friendly manner.
Maintaining a clean, stocked, and organized work area.
Performing laundry functions including sorting, washing, drying and folding as needed.
Setting up and verifying all wake-up calls.
Starting breakfast tasks no later than 5am and preparing breakfast items.
Completing all shift duties by the end of each shift.
Requirements
Motel/hotel, retail or guest service experience preferred.
Must be able to work well with others and independently.
Must have reliable transportation and phone.
Must have basic computer skills.
Must be available to work holidays, weekends, or any time needed.
Must be able to communicate in English.
Benefits
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
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