Field Support Representative supporting the UK military’s radar systems with technical support and training. Involves international deployment on maintenance and operations.
About the role
- Continuing Airworthiness Management Engineer supporting the AH-64E Military Operations for Boeing in the UK. Overseeing compliance and continuous improvement of aviation regulatory processes.
Responsibilities
- Being part of the Continuing Airworthiness (CAw) Management Support Team based at AACen Middle Wallop, which is the main point of contact for the Boeing-contracted MRP Part 145 Approved Maintenance Organisation (AMO) for CAw Management requirements on a day to day basis.
- Development, implementation and continuous improvement of BDUK CAw Management Support activities in accordance with the AH-64E CAME (Continuing Airworthiness Management Exposition) and within the boundaries of the LTTSS contract terms.
- Support the Mil CAMO in the development, implementation and continuous improvement of CAw Management processes applicable to BDUK LTTSS activity, in accordance with the AH-64E CAME.
- Assist the BDUK AH-64E Lead CAw Management Support Engineer in liaising between the Mil CAMO and the AMO in Middle Wallop, maintaining oversight of all related CAMO activities, aircraft maintenance and modifications, and ensuring that a proper flow of information is maintained.
- Provide technical and process compliance support to the BDUK AMO in Middle Wallop, in properly understanding and applying all applicable, relevant, and appropriate BDUK and Customer CAw Processes and Maintenance Orders, identifying opportunities for improvement.
- Support the development and maintenance of the AH-64E Part M Interface Control Document (ICD), outlining the business interfaces in place between the AH-64E Mil CAMO and Boeing-contracted MRP Part 145 AMO, in undertaking Part M delegated activities.
- Assisting other BDUK functions and capabilities that support the execution of the AH-64E Mil Continuing Airworthiness Manager’s (Mil CAM) Part M responsibilities.
- Support CAMO Assurance and Surveillance Quality Audits against BDUK AMO, proposing, discussing and executing Corrective Actions Plans.
- Ensure the correct and proper use of the BDUK QMS (Quality Management System).
- Ensure that the BDUK AH-64E CAw Management Support Team remain MRP compliant and have a positive contribution to the AH-64E Mil CAM’s approvals.
- Attend relevant BDUK weekly Safety Meetings to review Occurrence Reports (ORs); support the BDUK MSO (Maintenance Safety Official) and the Safety Team in undertaking investigations on OR’s with CAw implications, proposing and discussing further actions and follow-up with the Mil CAMO as required.
- Ensure the correct and proper use of the BDUK SMS (Safety Management System).
- Attend relevant Customer Meetings representing Boeing.
- Monitoring any planned or short term changes in Customer requirements and the use of the Apache 64E fleet to sustains delivery of BDUK CAw Support.
Requirements
- Previous Civil or Military service CAMO experience.
- Experience in the application of processes and culture in an aircraft operations environment.
- Knowledge and experience in the application of UK MAA Regulations, UK MoD Airworthiness policies, or other regulations issued by national Military / Civil Aviation Authorities, EDA (European Defence Agency), EASA (European Aviation Safety Agency), FAA (Federal Aviation Regulation).
- Demonstrate the ability to work collaboratively on the planning and execution of work.
- Able to effectively execute opportunities to improve internal and external processes and business plans.
- Able to engage with different stakeholders, identifying obstacles, and coordinating with the appropriate internal and external leaders and team members to effectively resolve issues.
- Possess strong communication skills, technical competency, and knowledge of MMS (aircraft Maintenance Management Systems).
- Proven diplomatic skills.
- The selected candidate will have significant UK MoD and Boeing interface.
- Candidates must be eligible for SC clearance.
- Engineering background is desirable.
Benefits
- Health insurance
- Pension scheme
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Technical Support Director at Honeywell leading Tech Support and training operations in Europe. Overseeing strategy implementation to enhance customer satisfaction and operational efficiency.
Technical Analyst developing solutions for Deloitte. Supporting Tier 1 Banking client with innovative technologies and processes.
Technical Support Engineer providing on - site or remote assistance to clients in various technologies. Looking for someone with network technical support skills and CCNA certification.
Technical Support Engineer providing technical support for Dedrone by Axon customers. Researching and resolving technical issues while maintaining a high standard of customer service.
Technical Support Agent addressing client inquiries and providing troubleshooting support. Working in a hybrid role, contributing to team knowledge and improving customer support experience.
Production Support Senior Supervisor providing technical support for Cigna Healthcare’s Policy Administration System. Supervising day - to - day production activities and incident response in a healthcare setting.
Production Support Senior Analyst at Cigna providing support for Policy Administration System on IBM i platform. Troubleshooting system issues and collaborating with global teams for operational efficiency.
Customer Support Engineer for KLA engaging in customer service and technical support. Handling troubleshooting and repairs of complex capital equipment within cleanroom environments.
Customer Support Engineer supporting the SWIFT tool at KLA, ensuring customer satisfaction and maintaining operational quality of capital equipment at customer sites in Japan.