Hybrid Senior Technical Lead

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About the role

  • Senior Technical Lead specializing in Salesforce CRM with Boeing’s Customer Relationship Management team. Leading implementations, integrations, and optimizations in a collaborative environment.

Responsibilities

  • Lead technical design and delivery of Salesforce implementations (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, or equivalents)
  • Architect and govern integrations between Salesforce and external systems (ERP, billing, analytics, identity providers, marketing automation, data warehouses) using middleware (MuleSoft, Informatica integration services) and APIs
  • Define and enforce Salesforce architecture standards, data models, and security model (sharing rules, permission sets)
  • Translate business requirements into scalable technical designs, solution documents, and implementation plans
  • Lead, mentor, and manage a team of Salesforce developers, admins, and integration engineers; provide technical direction and code reviews to assure first time quality and adherence to DevSecOps practices
  • Oversee data migration and data quality projects, including ETL/ELT process design and execution
  • Collaborate with product owners, business stakeholders, and PMO to prioritize backlog, estimate effort, and manage delivery risks
  • Conduct performance tuning, troubleshooting, and capacity planning for CRM platforms
  • Maintain compliance with security, privacy, and governance requirements; participate in audits and vendor assessments
  • Stay current with Salesforce releases, industry best practices, and new ecosystem tools; recommend adoption strategies

Requirements

  • Bachelor’s degree or higher
  • 5+ years of experience implementing Salesforce solutions such as Service cloud, Sales Cloud, Marketing Cloud, and MuleSoft
  • 5+ years of experience in technical leadership or architect role
  • 5+ years of experience Salesforce Data Modelling, large data volume management, and other applications like Snowflake, Data Cloud
  • 5+ years of experience with Salesforce integration patterns, REST/SOAP APIs, Apex, Lightning Web Components (LWC), Visualforce, SOQL, and governor limits
  • 3+ years of experience with middleware and iPaaS tools (MuleSoft, Informatica Cloud, or similar)
  • 3+ years of experience in agile delivery environments and leading cross-functional teams
  • Experience with marketing automation platforms (Marketing Cloud, Pardot/Eloqua) and CPQ solutions (Salesforce CPQ or third-party)
  • Experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership

Benefits

  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work

Job title

Senior Technical Lead

Job type

Experience level

Senior

Salary

$143,650 - $194,350 per year

Degree requirement

Bachelor's Degree

Location requirements

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