Responsable Technique R&D sur des innovations dans le domaine des hautes tensions. SuperGrid Institute facilite la transition énergétique avec des solutions avancées en collaboration avec des acteurs industriels.
About the role
- Senior Technical Lead specializing in Salesforce CRM with Boeing’s Customer Relationship Management team. Leading implementations, integrations, and optimizations in a collaborative environment.
Responsibilities
- Lead technical design and delivery of Salesforce implementations (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, or equivalents)
- Architect and govern integrations between Salesforce and external systems (ERP, billing, analytics, identity providers, marketing automation, data warehouses) using middleware (MuleSoft, Informatica integration services) and APIs
- Define and enforce Salesforce architecture standards, data models, and security model (sharing rules, permission sets)
- Translate business requirements into scalable technical designs, solution documents, and implementation plans
- Lead, mentor, and manage a team of Salesforce developers, admins, and integration engineers; provide technical direction and code reviews to assure first time quality and adherence to DevSecOps practices
- Oversee data migration and data quality projects, including ETL/ELT process design and execution
- Collaborate with product owners, business stakeholders, and PMO to prioritize backlog, estimate effort, and manage delivery risks
- Conduct performance tuning, troubleshooting, and capacity planning for CRM platforms
- Maintain compliance with security, privacy, and governance requirements; participate in audits and vendor assessments
- Stay current with Salesforce releases, industry best practices, and new ecosystem tools; recommend adoption strategies
Requirements
- Bachelor’s degree or higher
- 5+ years of experience implementing Salesforce solutions such as Service cloud, Sales Cloud, Marketing Cloud, and MuleSoft
- 5+ years of experience in technical leadership or architect role
- 5+ years of experience Salesforce Data Modelling, large data volume management, and other applications like Snowflake, Data Cloud
- 5+ years of experience with Salesforce integration patterns, REST/SOAP APIs, Apex, Lightning Web Components (LWC), Visualforce, SOQL, and governor limits
- 3+ years of experience with middleware and iPaaS tools (MuleSoft, Informatica Cloud, or similar)
- 3+ years of experience in agile delivery environments and leading cross-functional teams
- Experience with marketing automation platforms (Marketing Cloud, Pardot/Eloqua) and CPQ solutions (Salesforce CPQ or third-party)
- Experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
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