Provider Network Consultant at HCSC focused on provider relationship management and compliance. Responsible for educating and evaluating providers to meet contractual obligations.
About the role
- Senior Network Engineer in Boston, supporting enterprise environments for a dynamic team. Leading network management, troubleshooting, and optimization with customer-facing responsibilities.
Responsibilities
- Take the lead in supporting a large and important customer environment.
- Lend expertise to a diverse portfolio of smaller customers and teammates as needed.
- Leverage deep knowledge of networking technologies including Cisco, HPE, and Dell switches, as well as SonicWall, Fortinet, Meraki and Palo Alto firewalls, to manage, troubleshoot, and optimize mission-critical networks.
- Contribute to documentation and process improvement initiatives, helping to elevate service delivery.
- Travel locally to customer sites for support, upgrades, and emergency situations as required. Reliable transportation is a must.
- Thrive in high-pressure environments and tackle complex technical challenges.
Requirements
- Minimum 7–10 years of experience in network engineering roles, with a focus on enterprise-scale environments.
- Proven track record in incident management, RCA, and delivering network solutions under tight deadlines.
- Experience with firmware updates, patch management, and hardware lifecycle management.
- Technical Skills:
- • Switching and Routing: Expertise in Cisco, HP and Dell switches, with a solid understanding of VLANs, trunking and spanning tree.
- • Firewalls: Hands-on experience with SonicWALL, Fortinet, Meraki and Palo Alto firewalls, including policy configuration, troubleshooting, high availability and optimization.
- • Wireless and Cloud Networking: Experience with Cisco and Meraki Wireless.
- • Load Balancing: Proficiency with physical and virtual F5 load balancers, including configuration and troubleshooting.
- • Monitoring: Familiarity with network monitoring tools (SolarWinds).
- Certifications (Preferred): Cisco Certified Network Professional (CCNP) or equivalent.
- Exceptional analytical and problem-solving abilities.
- Strong verbal and written communication skills to provide clear updates and create comprehensive documentation.
- Ability to work independently and as part of a team in a fast-paced, high-pressure environment.
Benefits
- Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
- We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
- Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.
- Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
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