Intern in AI Engineering focused on LLMs and automation in a tech - driven team. Working on innovative AI projects and contributing to the development of automated systems.
About the role
- Senior Customer AI Engineer at Bluefish AI supporting enterprise customers through AI Marketing implementation and integrations. Collaborating with teams to deliver technical solutions and measurable outcomes.
Responsibilities
- Support the technical relationship for assigned customer accounts, serving as the primary point of contact for integrations, configurations, and advanced technical questions.
- Support RFP and RFI responses, expanding technical sections and helping streamline internal processes for scale and consistency.
- Guide and support customer integrations, including APIs, data feeds, product catalogs, and other platform dependencies.
- Design and support custom technical solutions, such as dashboards, data exports, and bespoke workflows tailored to customer needs.
- Partner with customers on complex optimization measurement, automation, and performance validation to ensure measurable business impact.
- Collaborate closely with product, engineering, sales, and customer success to surface customer feedback and inform roadmap priorities.
- Help identify opportunities for account expansion and deeper platform adoption through technical use cases and optimization strategies.
Requirements
- Minimum of 5+ years of experience in a Technical Account Manager, Solutions Engineer, Customer Engineer, or similar client-facing technical role, ideally in SaaS, AI, or marketing technology.
- Strong hands-on experience with APIs, data feeds, and system integrations.
- Solid AI and AI/ML proficiency, with the ability to clearly explain complex technical concepts to non-technical stakeholders.
- Working knowledge of databases, data management, and analytics concepts.
- Proven ability to drive value and adoption in Fortune 500 or global enterprise accounts.
- Comfortable operating in ambiguous environments and building or improving processes as the company scales.
- Exceptional communication skills-written, verbal, and visual-with the ability to engage stakeholders at all levels.
- A consultative, customer-first mindset with a track record of delivering outcomes.
- Comfort working in fast-paced, startup environments with cross-functional collaboration.
Benefits
- Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI
- Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry
- Join an experienced high-performing team where you will have immediate ownership and impact
- Experience a true meritocracy with significant career growth upside as the business scales
Job title
Job type
Experience level
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Not specified
Degree requirement
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