Hybrid Senior DevOps Engineer

at BlueCat

• Job title: Senior DevOps Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: CA$125,000 - CA$155,000 per year
• Degree requirement: No Education Requirement
• Tech skills: AWS, Cloud, Distributed Systems, DNS, EC2, Grafana, Kubernetes, Linux, Prometheus, TCP/IP, Terraform
• Location requirements: Hybrid, Toronto, Canada

About the role

• Senior DevOps Engineer operating AWS infrastructure and Kubernetes for BlueCat Cloud SaaS platform. Focused on automation and operational stability while collaborating with cross-functional teams.

Responsibilities

• Own the day-to-day operation, reliability, and performance of production services running on AWS.
• Operate and support containerized workloads across ECS and Kubernetes (EKS) environments.
• Maintain and evolve an EKS-based platform, including cluster upgrades, add-ons, and operational tooling.
• Manage Kubernetes workloads using Helm and standard deployment and release practices.
• Build, maintain, and improve CI/CD pipelines to support safe, repeatable, and efficient deployments.
• Automate infrastructure and operational workflows using Infrastructure as Code (Terraform preferred).
• Participate in an on-call rotation, respond to customer-impacting production incidents, and lead troubleshooting efforts.
• Drive incidents through resolution, perform root cause analysis (RCA), and implement preventative improvements.
• Troubleshoot Kubernetes networking, ingress, service discovery, and workload-level issues.
• Implement and maintain monitoring, alerting, and logging solutions (CloudWatch, Prometheus, Grafana, InfluxDB, etc.).
• Partner with application teams to ensure services are production-ready and operationally supportable.
• Work closely with engineers across Toronto and Serbia teams to support production systems.
• Provide technical guidance and informal mentorship to junior DevOps and SRE engineers.

Requirements

• 5–8+ years of experience in DevOps, cloud infrastructure, or production operations roles.
• Strong hands-on experience operating AWS production environments (ECS, EC2, VPC, IAM, ALB/NLB, Route 53, CloudWatch).
• Experience supporting Kubernetes workloads in production, preferably on EKS.
• Proficiency with Infrastructure as Code tools (Terraform preferred).
• Experience building and operating CI/CD pipelines.
• Good understanding of Linux systems, networking fundamentals (TCP/IP, DNS, HTTP/S), and distributed systems.
• Proven experience participating in an on-call rotation and handling customer-impacting incidents.
• Strong troubleshooting skills and a practical, automation-first mindset.

Benefits

• A Professional Development Budget
• Dedicated Wellness Days and Wellness Week
• A Lifestyle Spending Account
• An Employee Recognition Program