Senior DevOps Engineer operating AWS infrastructure and Kubernetes for BlueCat Cloud SaaS platform. Focused on automation and operational stability while collaborating with cross-functional teams.
Responsibilities
Own the day-to-day operation, reliability, and performance of production services running on AWS.
Operate and support containerized workloads across ECS and Kubernetes (EKS) environments.
Maintain and evolve an EKS-based platform, including cluster upgrades, add-ons, and operational tooling.
Manage Kubernetes workloads using Helm and standard deployment and release practices.
Build, maintain, and improve CI/CD pipelines to support safe, repeatable, and efficient deployments.
Automate infrastructure and operational workflows using Infrastructure as Code (Terraform preferred).
Participate in an on-call rotation, respond to customer-impacting production incidents, and lead troubleshooting efforts.
Drive incidents through resolution, perform root cause analysis (RCA), and implement preventative improvements.
Troubleshoot Kubernetes networking, ingress, service discovery, and workload-level issues.
Implement and maintain monitoring, alerting, and logging solutions (CloudWatch, Prometheus, Grafana, InfluxDB, etc.).
Partner with application teams to ensure services are production-ready and operationally supportable.
Work closely with engineers across Toronto and Serbia teams to support production systems.
Provide technical guidance and informal mentorship to junior DevOps and SRE engineers.
Requirements
5–8+ years of experience in DevOps, cloud infrastructure, or production operations roles.
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